The system’s built around VoIP calling. Receive or make a call and the system goes to work, automatically bringing up the relevant customer details and history, along with the tools to manage the relationship going forward.
With its powerful document management, e-marketing and reporting features, WFC equips you totally to max your sales, your customer service and your team performance.
Here are some highlights:
Do you need to follow up with leads at the perfect time? Do you need to collect payments or signatures from clients? Or send them updates on their account statuses? Maybe you’d just like to say happy birthday? White Fluffy Cloud makes it incredibly easy to automate these tasks with email and SMS.
Get your process set up and working seamlessly. You will be able to identify what needs doing when and even see client responses move forward automatically. Never again will a customer feel that your service levels are anything less than great!
Automation allows all of the follow-ups to run completely in the background. You’ll ensure no leads slip through the cracks. You can completely offload the burden of administrative tasks from your sales team, and allow them to focus on delivering a better experience to your customers.
Administration will value easily configurable templates, task management and auto communications.
We stand behind what we do, simply tell us the key aspects of what you need and we will guarantee that if you are not satisfied we will give you your money back. Ultimately we are confident that we will make what you want work, simple!